Security and Privacy
We have made every effort to ensure we protect your personal information. Here you will find information on how we protect your security and privacy, information on ordering with us and assurances about credit and debit details.
Our policy
This privacy information was last updated on Nvember 28th 2008.
We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site.
When you buy goods and services from us we record your details to ensure that we can for example:
- be certain that any orders you have placed can be processed to completion
- contact you in emergencies, such as an urgent product recall.
- deal with any financial
queries.
This data will not be used to send marketing offers or shared with any other business other than those identified in our terms and conditions.
If you cancel your registration you will no longer be able to shop online
or receive e -mails from us. Any orders you have placed will be processed
as normal. You cannot open a new account using the same e-mail address as
a previously closed account.
Ordering online
Ordering online using your credit card details is just as safe as ordering goods over the telephone, if not more so.
Cookies
A 'cookie' is a file in your web browser that enables us to recognise your computer when you visit the site.
The tool is used by many Web sites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly.
Like other retailers we use 'cookies' to allow us to fill in our login fields with your email address, once you have registered. This is to enable customers to login to our site more quickly and easily when you make future visits to 382media.com.
If you are using another person's computer to login to our site (eg in an internet cafe or a colleagues computer at work) then it's possible your e mail address will display in the login field to a subsequent user of our site. We therefore advise customers to clear 'cookies' stored by the web browser when using another person's machine in order to prevent this from happening. The option to do this is normally found within the Tools dropdown menu at the top of the browser window.
If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site. (For example products you have placed in your basket may be lost.)
In the future, we may use cookies to personalise our Web site, but we will let you know when that happens.
For independent information about cookies visit www.aboutcookies.org
382media.com is not responsible for the content of external Internet sites.
We may use e-mail to contact you where, for example, you have requested a private prescription quote, or when we are unable to contact you directly by 'phone. Therefore please ensure that you maintain adequate password control over access to your e-mail account. Also note that if you send a e-mail directly to our pharmacy from your own e-mail account its contents will not be encrypted and therefore not secure.